Meet the Team

Who we are and what we do

We employ dedicated individuals from our community who share a common passion – a love for pets. Our team includes former clients, members from the Seniors Job Bank, and even the college-aged children of our clients. When hiring through online job listings, we conduct thorough background checks and reference verifications to ensure safety for all. Our exceptional team is the cornerstone of the high-quality, hands-on care we provide for your pets. They are committed pet care professionals who derive joy from working with animals and assisting pet owners. As a bonded and insured company, Dog Days of West Hartford is a proud member of the International Association of Canine Professionals.

About the Owner

Bob Duncan

Bob has been the proud owner of Dog Days of West Hartford since 2004, having purchased the business after being a loyal client for two years. This unique perspective has given him the ability to understand the business from a customer’s viewpoint. His dog, Iggy, was one of the original playgroup members when Bob traveled frequently for his job as a marketing manager.

Over the years, Bob has gained extensive knowledge about dogs by working closely with local dog trainers and participating in industry associations like Pet Sitters’ International and the International Association of Canine Professions, both of which provide comprehensive training for pet businesses.

However, it is Bob’s hands-on experience over the past 20 years that has truly made him an expert in both pet care and customer service. “I strive to be available for clients whenever they need us. Unexpected situations can arise, and I want to give clients the peace of mind that their pets are well cared for, no matter what,” he says.

Bob resides in West Hartford with his partner and their two dogs, Harry and Milo.